sbomoneyPrivacy Policy

What We Collect and How We Use It on sbomoney

When you sign up for sbomoney, we collect your email address, phone number, username, password, and date of birth. These details are necessary to create and manage your account. Your email is used for account recovery, promotional notifications, and support communications. Your phone number is used for account verification and to send security alerts if we detect suspicious login attempts.

When you request a withdrawal or during account verification, we collect identity information: your legal name, government-issued ID number (such as your national ID), and proof of address (utility bill or bank statement). This information is required by payment providers and anti-money-laundering (AML) regulations in jurisdictions where sbomoney operates. We verify this data against official records to prevent fraud and comply with Know Your Customer (KYC) requirements.

We collect payment information through secure payment gateways. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, your payment details are processed by the payment provider, not stored on sbomoney's servers. We receive only a confirmation that your deposit was successful and the amount credited to your account. We never store full credit card numbers or bank account credentials in our system.

Gameplay Data and Account Activity

We record your gameplay activity on sbomoney: which games you play, how much you wager, your wins and losses, and your account balance. This data is used to calculate your weekly cashback, determine your VIP tier status, verify promotion eligibility, and detect fraudulent or bonus-abusing behavior. Your activity across sportsbook (Liga 1, Piala AFF, Champions League), live casino (blackjack, roulette, baccarat, Dragon Tiger), slots, and esports markets (Mobile Legends, Free Fire, PUBG Mobile) is tracked and unified in your account profile.

We also collect technical information: your IP address, device type, browser type, operating system, and the pages you visit on sbomoney. This helps us detect security threats, troubleshoot technical issues, and optimize our platform performance. We use this data to identify suspicious login patterns, prevent account takeovers, and ensure the platform works smoothly across devices.

Data Security and Third-Party Processors

We protect your data through encryption and secure server infrastructure. All communications between your device and sbomoney's servers use SSL (Secure Sockets Layer) encryption. Your password is hashed and salted so that even our staff cannot see it. Sensitive data such as payment tokens and identity documents are encrypted at rest and accessible only to authorized personnel.

Our servers may be located outside your jurisdiction. Data centers operated by sbomoney or our hosting partners are protected by physical security, firewalls, and intrusion-detection systems. We comply with international data-protection standards but acknowledge that data stored outside your country may fall under different legal frameworks than your local jurisdiction provides.

We work with third-party processors to provide core sbomoney functions. Payment providers (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) process your deposits and withdrawals. Identity-verification partners validate your documents. These processors are contractually bound to protect your data and use it only for the services we contract them to provide. We do not share your data with processors beyond what's necessary.

Cookies and Tracking Technologies

We use cookies and similar technologies on sbomoney to remember your login status, remember your preferences, and analyze how you use our platform. Session cookies expire when you close your browser; persistent cookies remain for a set period to keep you logged in if you choose. You can disable cookies in your browser settings, but doing so may limit your ability to use sbomoney.

We use analytics tools to understand how users navigate sbomoney, which features are popular, and where technical problems occur. This helps us improve the platform. Analytics data is aggregated and anonymized; it does not track you as an individual unless you opt in to additional personalization.

Your privacy on sbomoney is built on transparency. We tell you what we collect, why we collect it, and how we protect it.

Your Rights and Data Access on sbomoney

You have the right to access the personal data we hold about you on sbomoney. Contact our support team to request a copy of your data. We will provide it in a readable format within a reasonable timeframe. You also have the right to correct any inaccurate information in your account—for example, your address or contact details—by updating your account settings or contacting support.

You have the right to request deletion of your account and associated data, subject to legal holding periods. If you request account closure, we will anonymize or delete your personal data once legal and financial obligations are satisfied. Some data may be retained longer for tax purposes or to resolve disputes. We will inform you of any retention periods when you request closure.

You have the right to withdraw consent for marketing communications. If you no longer wish to receive promotional emails or SMS messages from sbomoney, you can unsubscribe via links in those messages or adjust your notification settings in your account. Withdrawing consent does not affect our ability to send you transactional messages (such as deposit confirmations or withdrawal updates) necessary to operate your account.

Geographic Scope and Jurisdiction Notice

We at sbomoney operate in multiple jurisdictions. Our services are available to users in supported locations where local law permits online gaming. If you access sbomoney from Jakarta, Surabaya, Bandung, Medan, Semarang, or other supported regions, our privacy policy applies to your data. If you access from a jurisdiction where we do not operate, we may not be able to provide our service.

Data protection laws vary by jurisdiction. We comply with applicable privacy regulations in the countries where sbomoney operates, but we cannot guarantee that your data receives the same level of protection in all jurisdictions. By using sbomoney, you acknowledge that our servers may be located outside your country and that your data may be subject to different legal frameworks.

Policy Updates and Contact Information

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification. Your continued use of sbomoney following notification of changes constitutes acceptance of the updated policy.

If you have questions about our privacy practices, concerns about how your data is handled, or requests to access or delete your information, contact our support team through the Help Center on sbomoney. We undertake to respond to privacy inquiries within a reasonable timeframe and to work with you to resolve any concerns.

We believe that transparency and user control over personal data build trust. sbomoney is committed to protecting your privacy while delivering the sportsbook, live casino, and gaming platform you expect.